Our Mission
ReflexAI in numbers
Our Story
Born in the toughest environments, ReflexAI powers high-stakes conversations across industries
Our story began in the high-stakes world of crisis intervention, where every conversation could have life-changing implications. We built AI tools to help responders prepare for those moments, blending trust-building with conversational precision to transform how training happens at scale.
Today, that same vision powers ReflexAI across all industries. From healthcare and customer support to government and education, we help teams deliver high-quality services that move the needle on their priority metrics from Day One.
Meet the people behind the platform
We’re a team of technologists, clinicians, and operators united by one goal: to help humans perform their best when it matters most.
Responsible AI at its best
Created by former contact center leaders, ReflexAI was built for situations where agent proficiency and human connection are critical. Understanding the nature of contact center interactions, our AI models ensure positive agent training and quality assurance. Designed with transparency, ethics, and security in mind, we exceed industry standards.
Join a team building for the moments that matter
We’re growing a diverse, mission-driven team of technologists, researchers, and practitioners who believe empathy is a skill worth scaling.